How We Research & Rate
Every review follows the same structured process. No black boxes, no hidden agendas.
Rating Criteria
We score each product on a 0–5 scale across these weighted categories:
Core Features
Scheduling, charting, billing, insurance processing, imaging integration
Ease of Use
Onboarding experience, daily workflows, learning curve
Pricing & Value
Total cost of ownership, pricing transparency, value for money
Support & Training
Customer support quality, training resources, community
Technology & Innovation
Architecture, mobile access, API, integrations
Reputation & Stability
User satisfaction trends, company health, market track record
Our Process
Public data research
We gather information from vendor websites, documentation, feature lists, and published materials.
User feedback analysis
We analyze reviews and feedback from dental practices on G2, Capterra, and community forums.
Pricing research
We collect pricing from vendor sites, dealer quotes, user reports, and industry sources. Every price includes a confidence rating.
Comparative analysis
We benchmark each product against its direct competitors across our weighted criteria.
Accuracy review
All ratings and claims are reviewed for accuracy before publication.
Pricing Confidence Levels
Published on vendor's website or confirmed directly
Based on multiple consistent user reports or quotes
Based on limited data points or industry estimates
Update Schedule
Our goal is to re-evaluate pricing quarterly and full reviews annually, or sooner when a vendor makes significant changes. Every review page shows when it was last published or updated.