Dentally Review
Effortless dental practice management in the cloud
Our Verdict
Dentally is the UK's leading cloud-based dental practice management software, trusted by over 50,000 dental practitioners worldwide. It's genuinely cloud-native — runs entirely in Google Chrome with no installed software, no servers, and seamless daily updates. For UK practices (NHS, private, or mixed), it's the modern alternative to legacy systems like Software of Excellence and Carestream R4. US practices should look elsewhere — Dentally's strength is its deep NHS integration and UK market expertise.
Best For
UK dental practices (NHS, private, or mixed) seeking a modern cloud-native PMS to replace legacy server-based systems like Software of Excellence or Carestream R4. Trusted by 50,000+ practitioners worldwide.
| Quick Summary | |
|---|---|
| Vendor | Dentally (Henry Schein One) |
| Founded | 2012 |
| Deployment | Cloud-native |
| User ratings | 4/5 on G2 · 4.2/5 on Capterra |
| Key strength | True cloud-native architecture with daily updates, zero server maintenance, and best-in-class NHS integration across all four UK nations |
| Pricing | Custom-quoted per location |
| Getting started | Free personalized demo |
Full Review
What Is Dentally?
Dentally is a browser-based dental practice management platform built from the ground up for the cloud. Unlike competitors that bolted cloud access onto legacy desktop software, Dentally was designed to run entirely in a web browser — specifically Google Chrome. No software installation, no local servers, no expensive IT maintenance contracts.
The platform covers the full practice management workflow: clinical charting, appointment scheduling, patient communication, billing, reporting, NHS claiming, and imaging (through Dentally Vision with optional AI-powered diagnostics). It works on Windows, Mac, and iPad with no per-device licensing — connect unlimited devices.
Dentally is fully integrated with NHS systems across all four UK nations (England, Wales, Scotland, and HSC Northern Ireland), which is a critical requirement that many competitors handle poorly. For multi-site groups, it offers centralized administration, cross-location patient records, and group-level reporting from a single database.
The platform receives small, seamless updates daily — no scheduled downtime for major version upgrades. Just refresh your browser and you have the latest features. Enterprise-grade security with automatic backups multiple times per day ensures data protection that typically exceeds what individual practices can achieve with on-site servers.
Key Features
Clinical Workflows
Efficient charting with dental charts, treatment planning, and clinical notes. Dentally Vision provides integrated digital imaging with optional AI-powered detection (powered by Second Opinion AI) for diagnostic support on radiographs.
NHS Integration
Full NHS claiming capabilities across England, Wales, Scotland, and HSC Northern Ireland. UDA tracking, NHS form completion, and regulatory compliance are built in — not bolted on.
Patient Communication
Automated appointment reminders, recall management, and a short-notice appointment filler to minimize gaps. Online booking through the Dentally Portal. Digital patient forms for medical history and registration.
Practice Administration
Real-time reporting, task tracking, integrated team chat, and financial management. The Elevate customer success program provides tailored support for workflow improvement and practice growth.
Multi-Site Support
Centralized database for multi-location groups. Manage all sites from one dashboard with cross-location visibility, consistent protocols, and group-level analytics.
Marketplace Integrations
Open API and a partner marketplace for connecting third-party tools — payment processing, patient feedback, accounting software (Xero integration), and more.
Pricing
Dentally uses flexible pricing based on practice size. Published UK pricing:
- Basic: From GBP 50/month (5GB storage, up to 5 users)
- Standard: GBP 84/month (50GB storage, unlimited users)
- Enterprise/Group: GBP 2,220 to GBP 6,180 per licence per year (via G-Cloud framework)
No upfront hardware costs, no server maintenance fees, no per-device licensing. Annual subscription paid upfront. Free sandbox trial available for evaluation.
Pros
- True cloud-native architecture — no servers, no installs, no IT maintenance
- Full NHS integration across all four UK nations
- Daily seamless updates with zero downtime
- Works on any device with Chrome — Windows, Mac, iPad
- Strong multi-site support with centralized database
- Responsive customer support with in-application chat
- Dentally Vision AI adds modern diagnostic capabilities
Cons
- UK-centric — not practical for US or non-UK practices
- Clinical charting receives mixed reviews — some users find it clunky compared to legacy systems
- Annual upfront payment required — no monthly billing option
- Pricing can add up for larger practices
- Some users report inconsistent report outputs
- No 24/7 support — UK business hours only
The Bottom Line
Dentally is the clear leader in UK cloud dental software. If you're a UK practice still running on legacy server-based systems, the switch to Dentally eliminates your server room, IT contracts, and version upgrade headaches overnight. The NHS integration is best-in-class, the cloud architecture is genuinely modern, and the daily update cadence means you always have the latest features. The clinical charting could be slicker, and UK-only focus limits its audience, but for its target market, Dentally is the obvious choice.
This review is based on publicly available information, user reviews, and independent research. The Molar Report does not accept payment for editorial placement or rankings. Read our editorial policy. Something look off? Let us know.
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