Chairsyde Review

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What Is Chairsyde?

Chairsyde is a consultation platform that sits alongside your practice management software. During a patient consultation, you pull up relevant animations to visually explain treatment options — crowns, implants, root canals, orthodontics, whatever the case requires. Meanwhile, Chairsyde's Voice AI records and transcribes the consultation, generating clinical notes that meet FGDP (Faculty of General Dental Practice) compliance standards.

After the consultation, the system automatically creates a Patient Pack — a branded summary with the treatment plan, animations shown, and a professional letter — that gets sent to the patient. They can log in, review what was discussed, replay animations, and ask questions. Every interaction is dated, timestamped, and logged for medico-legal compliance.

The Voice AI component is genuinely useful. It's trained on dental terminology, generates editable notes from customizable templates, and stores no audio files (only text transcriptions), which keeps it GDPR-compliant. This alone could save meaningful documentation time for clinicians who currently spend evenings catching up on notes.

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Key Features

Animation Library

100+ dental animations covering general dentistry, implants, orthodontics, cosmetic procedures, and oral surgery. Real-time annotation lets you pause and draw on animations during explanations. You can also upload your own case photos and portfolio examples.

Voice AI Transcription

Custom-trained for dental terminology. Records consultations and generates structured clinical notes automatically. Templates are fully customizable. Notes are editable after the fact. No audio storage — only voice-to-text, which simplifies data protection.

Patient Packs

Auto-generated summary letters, interactive treatment plans with visuals, consent capture, and real-time engagement tracking so you can see when patients open and review their materials.

Compliance & Documentation

ISO 27001, 27017, 27018, and ISO 9001 certified. 11-year data retention. Every animation shown is timestamped and logged. This creates a defensible record of what was communicated to the patient — valuable for consent documentation and risk mitigation.

PMS Integrations

Native integration with Dentally and SOE Exact (UK systems). For other PMS platforms, Chairsyde runs as a browser-based application.

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Pricing

Chairsyde operates on monthly rolling subscriptions with no long-term commitment required:

• Practice Plan: Covers up to 5 clinicians. Additional users available at extra cost.
• Individual License: Available for solo practitioners.
• Dental Protection members receive a 20% discount; Dental Protection Xtra practices get Chairsyde at no additional cost.

Specific pricing is not published — you'll need to contact Chairsyde for a quote. Monthly subscriptions can be cancelled anytime.

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What Users Actually Say

What people love

• Case acceptance improvements are measurable. Chairsyde claims a 3x increase in case acceptance, and user testimonials consistently reference patients saying yes to treatment they previously declined — once they can see what's happening.
• Voice AI saves real time. Users report saving roughly 180 minutes per week per dentist on documentation. That's three hours you're not spending writing notes after hours.
• Compliance confidence. The timestamped, logged record of every animation shown creates a defensible paper trail. For UK practices where medico-legal risk is top of mind, this is genuinely valuable.
• Patient engagement after the visit. Patient Packs give patients something to review at home — and the engagement tracking lets you see who's actually looking at their treatment plan.

What people note

• UK-centric ecosystem. Native PMS integrations are limited to Dentally and SOE Exact. US practices using Dentrix, Eaglesoft, or Open Dental would run Chairsyde as a standalone browser tool without deep PMS integration.
• Animation library depth varies. Coverage is strong for common procedures but may have gaps in highly specialized areas.
• Pricing opacity. No published pricing makes it harder to evaluate before committing to a demo conversation.
• Requires a lapel mic for best results. Voice AI accuracy depends on audio quality — Chairsyde recommends a RODE lapel microphone, which is an additional cost and setup step.

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Who Is Chairsyde Best For?

Great fit:

• UK dental practices using Dentally or SOE Exact that want deep PMS integration
• Practices struggling with case acceptance on larger treatment plans (implants, cosmetic, ortho)
• Clinicians who spend too much time on documentation and want AI to handle note-taking
• Group practices or DSOs that need standardized patient communication across clinicians

May want to compare alternatives:

• US-based practices that need native PMS integration with Dentrix or Eaglesoft
• Practices that already have strong case acceptance and don't need visual education tools
• Solo practitioners looking for the most cost-effective option (consider free resources first)

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The Bottom Line

Chairsyde solves two problems at once: it helps patients understand treatment (boosting case acceptance) and it helps clinicians document consultations (reducing admin burden). The Voice AI transcription is the standout feature — generating compliant clinical notes in real time while you focus on the patient. The main limitation for US practices is the UK-centric integration ecosystem. If you're on Dentally or SOE Exact, Chairsyde is a natural fit. If you're on a US-based PMS, it still works as a browser tool, but you lose the seamless workflow integration that makes it sing.