Go to the Dentrix website. Try to find a price. You will find feature lists, testimonials, integration partners, and a "Request a Demo" button. What you will not find is a single dollar figure.
Eaglesoft? Same approach. CareStack? "Get a Quote." tab32? "Schedule a Demo."
This is a common practice across the dental software industry — and across enterprise software in general. There are legitimate reasons for it, though it does create extra work for practices trying to compare options.
Why Many Vendors Use Consultative Pricing
The most common reason vendors do not publish pricing is that dental software configurations genuinely vary by practice. A solo practitioner needs a different setup than a 10-location DSO, and a single published price would either oversimplify or mislead.
Here are the main reasons vendors cite — and the business logic behind each:
- "Our pricing is customized" — Practice size, module selection, and deployment model all affect the final number. A single price point would not be accurate for most buyers.
- "It depends on modules and configuration" — Many platforms use modular pricing, where practices choose only the features they need. This keeps costs lower for smaller practices but makes a simple price list less practical.
- "We want to understand your needs first" — Vendors invest significant time in demos and proposals. Qualifying practice size and needs upfront helps both sides determine fit before investing that time.
There is also a competitive dimension: in a market where pricing varies significantly by practice size and configuration, publishing a single number risks being taken out of context in competitor comparisons.
TMR Take: While we understand the business reasons behind consultative pricing, we believe the industry is moving toward greater transparency — and that is good for everyone. Practices benefit from having ballpark numbers early in their evaluation, and vendors benefit from attracting better-qualified leads.
The Transparency Leaders: Vendors Who Publish Prices
A growing number of dental software companies publish their pricing openly, and they deserve recognition for it:
- Open Dental — $199/month (year 1), $149/month (year 2+). Published right on their website.
- Oryx Dental — Transparent pricing on their site, with competitive positioning versus larger vendors.
- Curve Dental — Publishes pricing tiers with clear feature breakdowns.
- Practice-Web — Clear pricing information available without a demo.
- iDentalSoft — No charge for additional users, pricing visible upfront.
These vendors have embraced a model where transparent pricing builds trust, attracts well-qualified leads, and streamlines the sales cycle. Practices that can see the price upfront can self-select, which means more efficient conversations for everyone.



